Refund Policy

Thank you for choosing to support the Institute for Respiratory Health. With your help, we can find better ways to treat chronic respiratory conditions through medical research. In supporting the Institute for Respiratory Health, you are agreeing to:

Donations

Due to the nature of charity donations, refunds are given at the discretion of our management. Please make sure that the amount you enter is the amount you wish to give.

In the event of an incorrect amount being entered, or if you have made a duplicate donation or there is an extremely unusual circumstance, please contact us in writing.

If a donation is refunded, the associated tax receipt is no longer valid so it should be securely destroyed. Please note it is your responsibility to submit only correct receipts to the Australian Tax Office.

Ticket sales

We will refund ticket sales five business days prior to the event if the buyer advises that they cannot attend due to illness or misadventure. A cancelled ticket may be given as a donation.

Purpose of your donation

If requested, the Institute for Respiratory Health will always aim to honour the agreed purpose of a donation. If this is not possible, we will direct funds to priority areas within the Institute.

Declining a donation

The Institute for Respiratory Health has the discretion to decline a donation.

Errors by Us

Should the Institute for Respiratory Health make an error, we will make a full refund as soon as possible when notification of the error is received.

Refund requests

All requests for refunds must be sent to:

Email: admin@resphealth.uwa.edu.au.

Mail: QEII Medical Centre, Level 2, 6 Verdun Street, Nedlands WA 6009

Contact

If you have any queries, please contact us at:

Phone: +61 8 6151 0888

Email: admin@resphealth.uwa.edu.au.

Mail: QEII Medical Centre, Level 2, 6 Verdun Street, Nedlands WA 6009

The Institute for Respiratory Health is a not for profit and is registered with the Australian Taxation Office as a Deductible Gift Recipient.